What Happened to Hopin?
Hopin burst onto the event tech scene in 2019 and became one of the fastest-growing startups in history during the pandemic era, raising over $1 billion in venture capital and becoming the go-to platform for virtual events. At its peak, Hopin supported large-scale conferences with thousands of virtual attendees, networking rooms, sponsor expos, and multi-stage programming.
But the post-pandemic story is very different. In 2023, Hopin sold its RingCentral Events product (formerly Hopin Events), dramatically scaled back its product offering, and shifted focus to webinars and small online events. The company that once aimed to replace in-person conferences now barely supports them.
What Happened to Hopin's Features?
Former Hopin customers report significant changes that have made the platform unsuitable for professional conferences:
- In-person event support gutted: Hopin no longer meaningfully supports in-person conference features like mobile event apps, on-site check-in, and hybrid audience management.
- Feature rollbacks: Many features that made Hopin powerful for large conferences — networking rooms, expo halls, advanced sponsor tools — have been removed or degraded.
- Focus shifted to webinars: Hopin's current product is optimized for small webinars and online events, not multi-day professional conferences.
- Pricing increased while value decreased: Despite the dramatic reduction in capabilities, Hopin's pricing has not decreased proportionally, leaving many customers paying more for significantly less.
- Uncertainty about the future: Given the dramatic pivots Hopin has already made, there's legitimate concern about the platform's long-term direction — a risky foundation for annual conference planning.
Who Is Still Affected by the Hopin Transition?
- Organizers who built annual conference workflows around Hopin's former feature set
- Associations that used Hopin for hybrid events and now need a new in-person/hybrid solution
- Event teams locked into Hopin contracts that haven't yet migrated to a new platform
- Organizations that experienced the Hopin-to-RingCentral Events transition and are evaluating alternatives
The Bottom Line on Hopin
Hopin is no longer the right platform for professional in-person or hybrid conferences. It pivoted away from the market it once served, and event organizers who relied on it are now left searching for a reliable alternative that can handle everything from mobile apps and agenda management to attendee networking and sponsor tools — both in-person and online.
Why ConferenceTap Is the Best Hopin Alternative for In-Person and Hybrid Conferences
If you're a former Hopin user looking for a replacement, you know exactly what you need: a platform that was built for professional conferences — not one that started as something else and pivoted into the space. ConferenceTap has been purpose-built for in-person and hybrid professional events since day one, and it's not going anywhere.
ConferenceTap vs. Hopin: Feature Comparison
| Feature | Hopin (Current) | ConferenceTap |
|---|
| In-person event support | ❌ Significantly reduced | ✅ Full in-person conference features |
| Mobile event app (iOS + Android) | ❌ Limited/removed | ✅ Full white-label mobile app |
| Agenda & session management | ❌ Degraded | ✅ Multi-track agenda, speaker profiles |
| Attendee networking | ❌ Limited | ✅ 1:1 messaging, meeting scheduler, directory |
| Sponsor management | ❌ Reduced | ✅ Virtual booths + lead capture |
| Hybrid event support | ⚠️ Webinar-focused only | ✅ True hybrid: in-person + virtual |
| Push notifications | ❌ Not for in-person | ✅ Yes |
| Live polling & Q&A | ⚠️ Basic only | ✅ Yes |
| Pricing | ❌ Increased, less value | ✅ From $2,500/year, transparent pricing |
| Platform stability | ❌ History of major pivots | ✅ Purpose-built, stable focus |
Key Advantages of ConferenceTap Over Hopin
- Built for in-person conferences from day one: ConferenceTap wasn't a virtual-only platform that tried to add in-person features as an afterthought. The entire platform is designed for the in-person and hybrid conference experience: mobile apps, check-in, real-time agenda updates, on-site networking, and sponsor engagement tools that work in a physical venue.
- Stable product with a clear mission: Unlike Hopin's dramatic pivots and feature rollbacks, ConferenceTap has a stable focus: serve professional conferences with a reliable, full-featured event app. No surprises. No pivots.
- Seamless migration from Hopin: ConferenceTap's onboarding team has helped multiple former Hopin customers migrate their events quickly. We know what you've lost and what you need to rebuild, and we'll get you live in days.
- Hybrid that actually works: ConferenceTap supports genuine hybrid events — where in-person and virtual attendees share an agenda, interact, and engage with sponsors together. Not just a webinar broadcast.
- Transparent pricing that hasn't changed: ConferenceTap's flat annual pricing starts at $2,500/year and doesn't change based on the whims of the market or investor pressure. You know what you're paying and what you're getting.
Making the Switch from Hopin to ConferenceTap
If you're looking for a Hopin alternative, the good news is that migrating is easier than you might expect. ConferenceTap handles the heavy lifting:
- Import your speaker and session data
- Set up your branded mobile app
- Configure sponsor booths and lead capture
- Launch attendee registration and networking
- Go live in 3–5 business days
ConferenceTap is the right Hopin replacement if you:
- Run in-person, hybrid, or multi-day professional conferences
- Have 100–10,000 attendees who expect a quality mobile app experience
- Need a platform you can count on year after year
- Want a migration partner who understands your event type
Don't let Hopin's pivot derail your next conference. ConferenceTap is ready to be your permanent event app platform. Book a demo and we'll show you exactly how to make the move.
